FAQ

 

 

How do I order your Screen Savers?
I haven't  received the software I ordered?
Can I order by phone or fax?
How do I uninstall your programs?
Why didn't the registration key (password) remove the time limit?
I had to reformat my hard drive and deleted the screen saver. Do I have to purchase it again?

How do I order your Screen Savers?
To order click on the purchase button on the screen saver pages or
click here to see a list of all our screen savers with links to our secure online order pages.

I haven't  received the software I ordered?
Most of our screen savers can be downloaded immediately after you ordered a product, some screen savers require a registration key which will be send to you by e-mail with your order confirmation. If you havenít received a confirmation by e-mail, please contact
sales@qwerks.com for assistance.

Can I order by phone or fax?
You can call Qwerks toll free at: 1-888-282 5887 from 9 am - 6 pm MST.
You can also fax your order at 801-530-7161. ( Please include the Product ID when ordering by fax).

How do I uninstall one of your programs?
To uninstall (remove) one of our programs from your computer,
Select Start from your Task Bar
Select Programs
Select the screen saver to uninstall
Select Uninstall (screen saver name)
And follow the instructions.

or use the Windows Add/Remove routine

Click on the Start button,
Select Settings,
Select Control Panel,
Open Add/Remove Programs,
Select the program you wish to uninstall,
Then click Add/Remove....
And follow the instructions
 

Why didn't the registration key remove the time limit/unlocked the images?
The  most common reason for this is that the key was mistyped
Make sure you typed it EXACTLY as it was send to you. Donít use any spaces.

I had to reformat my hard drive and deleted the screen saver. Do I have to purchase it again?
No. Just send an e-mail to Screen Saver Support   with your name, your e-mail address and the order ID of the screen saver.
 

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